Tips for Users


Useful tips for using our website:

The website has been optimised for viewing in modern browsers with enabled JavaScript (e.g. Internet Explorer, Firefox, Safari, Chrome). You can use the website on desktop equipment and a host of mobile devices.

You can download the latest browsers from the following sites:

Internet Explorer
Mozilla Firefox

You can change the font size in your browser to suit your viewing preferences. Use the shortcut [Ctl+Shift] & [+]/[-] to increase or decrease font size. You can also access this function via your browser menu:

  • Mozilla Firefox: Click on “View”, then “Zoom” and make the font size larger or smaller in small steps.
  • Internet Explorer: Click on “View”, then “Text size” and select the desired size from five possibilities.
  • Safari: Click on “Preferences”, then “Advanced” to “Accessibility”. By ticking the box, you can select the default, minimum font size. You can zoom in and out on specific pages using the combination [Cmd] & [-]/[+].
  • Google Chrome: Click on “Zoom” to achieve the required font size.

These pages are designed to meet the guidelines of the German Verordnung zur Schaffung barrierefreier Informationstechnik nach dem Behindertengleichstellungsgesetz (Ordinance on the Creation of Barrier-Free Information Technology) and are continually updated to meet changing requirements. We always try to keep the website in compliance with the Ordinance.

Should you encounter barriers despite this, please send an email to:

You need a PDF reader to view PDF files. These programmes enable you to read and print PDF files. Information about PDF Readers which can be downloaded free of charge can be found here.

Viewing and downloading PDF documents

If a PDF Reader is installed, you can view PDF documents directly in your browser by clicking on the file.

If your browser does not support the software or if you want to save the document directly to your hard disk, right-click on the document (for Windows) or hold down the button longer (for Macs) and select "Target/Save Link As..." from the menu. Choose where you wish to store the file on your computer.

The shortcut Control (Ctrl) + P opens the browser’s print menu, which offers various print settings. Alternatively, the browser’s print menu can be accessed by clicking “Settings” and “Print”.

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